Effective Date: 8 July 2026

At SPRR Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our IT services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

When you place an order, request a quotation, book a service, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Company Name (if applicable)
  • GST Number (if applicable)
  • Product or Service Requirements
  • Payment Information (processed securely through third-party payment gateways)

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Date and Time of Visit
  • Pages Visited
  • Referring Website
  • Session Information

2. How We Use Your Information

We use your information to:

  • Process product orders
  • Deliver purchased products
  • Schedule installation and repair services
  • Respond to enquiries and support requests
  • Generate quotations and invoices
  • Process payments
  • Send order confirmations and service updates
  • Improve our products and services
  • Enhance website performance
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Orders & Service Requests

When you purchase products or book services through our website, your information is used to:

  • Process your order
  • Verify payment
  • Arrange product delivery
  • Schedule installation or repair visits
  • Process warranty or service requests
  • Provide after-sales support

4. Payment Information

We do not store your complete debit card, credit card, or banking details on our servers.

Payments are securely processed through trusted third-party payment gateway providers.

Please review the privacy policies of the respective payment providers before completing your payment.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance shopping experience
  • Maintain user sessions
  • Measure website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

We may use trusted third-party services including:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Google Analytics
  • Google Maps
  • Google Fonts
  • WhatsApp Business
  • Email Service Providers
  • Website Hosting Providers

These third-party providers may collect information according to their own privacy policies.

7. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

  • Delivery partners for order fulfillment
  • Payment gateway providers for payment processing
  • Installation and technical support teams
  • Government authorities where required by law

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Provide warranty and support services
  • Meet accounting and legal requirements
  • Resolve disputes
  • Enforce our agreements

10. Warranty & Service Records

If you purchase products with warranty or request installation, repair, or maintenance services, we may retain service history, warranty information, invoices, and related records to provide efficient customer support and fulfill warranty obligations.

11. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of eligible personal information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review their respective privacy policies.

13. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age or who are using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with the revised Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

SPRR Solutions

📍 Address: Ram Leela Gate, Aonla, Bareilly, Uttar Pradesh, India

📧 Email: support@sprrsolutions.in (Replace if your support email is different.)

📞 Phone: +91-9650002489 / +91-9411882159

🌐 Website: https://sprrsolutions.in